Successfully Leveraging Email Marketing During the Evaluate Phase
IF YOU HAVE THEIR EMAIL (but don’t have a marketing automation platform)…
Do “manual B2B email marketing”– and get even fancier than you did in the Explore phase:
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- Micro-segment your email list by storing in a data warehouse and doing list pulls based on attributes such as:
- Firmographic (title, industry, company size, location, etc.)
- Demographic (primarily language and nationality)
- CRM information these attributes.
EARLY IN THE EVALUATE PHASE
You still may not have their email addresses – especially if you’re an SMB or in a new market.
- So, again, rely on email list rental to let your prospects know you have materials to help them.
- And, get those email addresses: explain to prospects that you can provide deeper, more tailored info and faster response if they provide you their profile info and email address.
As in Explore, the sole purpose of email content is to let prospects know you have resources related to their research needs in this stage such as clear and detailed information about your offering, customer testimonials and third-party validation. Read more about creating the right content.
LATER IN THE EVALUATE PHASE
Prospects expect to interact with a salesperson. Ideally you will integrate your CRM tool and your email marketing and management system to help create emails for the Sales team to deliver. For example, an email campaign to consider in this phase is as follows:
- “Not Ready To Talk” email campaigns are created to help sales stay connected to customers that are not ready to talk but may be in the future. In these campaigns, we need to craft short, Rich Text emails that come from the sales person. They also need to be logged on the prospects record in the CRM. This will also allow sales to add people to this campaign when they say, “I’m not ready to talk,” and sales can say, “I understand. Is it OK for me to check in with you again over the next few months,” and add the prospect to a “Not Ready to Talk” campaign.
By enabling your sales team to interact with more prospects you’re helping them help your customers.